Returns & Exchanges
Due to the perishable nature of our beverages, we cannot accept physical returns; however, if you are not 100% satisfied with your order, we are committed to making it right.
Review Our Policy
Ensure your request is submitted within 30 days of your purchase date to be eligible for a refund or replacement.
Contact Support
Email our dedicated customer experience team at [email protected] with your order number and a brief explanation of the issue.
Provide Verification
Attach a photo of the product and the packaging if you received damaged or incorrect items to help us improve our shipping process.
Receive Resolution
Once approved, we will process a refund to your original payment method or ship out a fresh replacement package immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing